How to retrieve a forgotten password

1. Go to and click on the Employer Area tab found on the upper right side of the page.
Click on Log In

2. Click on Forgot your password?

3. The system will ask you for an email address ( only the email address associated with the Jobboom account will be accepted) and your Jobboom account number (EXXXX). Make sure to include the capitalized E at the beginning of the number.

4. Check your email inbox (and junk mail folders), open the email from Jobboom and create a new password following the prompts. You can also use your old password if you remember it.
You can now log in to Jobboom and access your account. Please do not include any spaces after your email address when logging in.

Our Customer Experience team is always available to answer any questions you have. Contact them at

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